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Case Study · Childcare

Their site couldn't keep up with 88 locations. Now it runs all of them.

A single, fast-loading website replaced a fragmented, hard to navigate experience, giving Upper Canada Child Care one streamlined journey across every location and helping fill half their summer spots to full capacity.

Case Study Hero
MOBILE LOAD TIME~1 SECOND A fast, modern experience built to keep parents moving instead of waiting.
ONE STREAMLINED JOURNEY ACROSS88 LOCATIONSA single, consistent experience managing every location from one platform.
SUMMER LOCATIONS50% BOOKEDLocations reached full capacity for the summer season, driven by a faster, simpler path to registration.

The Challenge

THE PROBLEM THEY CAME TO US WITH

Upper Canada Child Care manages more than 90 locations, and their website needed to work for every single one of them. Instead, it was working against the business. The site was outdated and difficult for parents to use, especially when trying to find a location that actually matched their needs.

For a family trying to compare programs and locations, the structure made simple decisions harder than they needed to be. And for a business operating at this scale, an inconsistent, hard to navigate site meant lost registrations at exactly the moments that mattered most, peak enrollment periods when every location was competing for the same limited window of parent attention. It’s a problem NVISION sees often working with growing businesses as a Toronto digital marketing agency.

Our Approach

How we solved it

Step 01

Audit & Diagnose

 We mapped the existing experience against how parents actually search for child care across dozens of locations and program types.

  • Full site and navigation audit across all locations
  • Parent search behavior and decision journey mapping
  • Registration flow review to identify where conversions were being lost

Step 02

Rebuild the Scale

A modern, mobile-responsive platform was built to manage 88+ locations from one consistent, fast-loading experience.

  • Single platform architecture built to scale across every location
  • Mobile-first performance optimized for on-the-go parents
  • Consistent structure applied across all locations and programs

Step 03

Simplify the Path to Registration

Navigation and registration were rebuilt around a single, streamlined journey, making it easier for parents to find the right location and take action.

  • Simplified registration process built to increase conversions
  • Intuitive navigation reducing barriers between search and signup
  • One consistent customer journey applied across the full network

The Work

What we built.

02
A modern, mobile-responsive website, built by NVISION's web design and development team, to manage more than 90 locations from a single, consistent platform.
03
Parents can now move through one streamlined journey, no matter which location or program they're exploring, with pages loading in about one second on mobile.
04
What was once a fragmented, hard to navigate experience is now fast, consistent, and built to support families searching for child care from any device.
05
The impact showed up directly where it mattered most. With a faster, simpler path from search to registration, Upper Canada Child Care filled 50% of their summer locations to full capacity, proof that a website built to scale with the business also scales results.

YOUR TURN

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