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Our Work Joerns Healthcare

Health Care

Services Provided

The Background

Joerns Healthcare is a prominent player in the healthcare industry dedicated to designing and manufacturing a wide range of medical equipment and solutions.

Since 1889, Joerns Healthcare has been committed to enhancing patient care and improving the working environment for healthcare professionals.

Their product portfolio includes patient lifting and handling systems, therapeutic support surfaces like mattresses and overlays, and other innovative solutions tailored to promote patient mobility, comfort, and overall well-being.

Industry

Health Care

Location

London, ON

The Challenge

When Joerns Healthcare approached NVISION, they faced several significant challenges that required a comprehensive digital transformation:

ACCESSIBILITY

Ensuring compliance with industry accessibility standards and addressing the specific requirements of the healthcare sector.

OUTDATED DESIGN

The existing website was in need of a modern design overhaul to align with the company’s reputation and vision.

CONTENT INTEGRATION

Bridging the gap between showcasing their medical equipment and providing relevant content to engage their audience effectively.

CONSOLIDATION OF REGIONAL WEBSITES:

The company wanted to merge their US and Canadian websites into a single platform to simplify navigation and content management.

The Solution

NVISION collaborated closely with Joerns Healthcare to provide a holistic solution that addressed these challenges:

COMPREHENSIVE WEBSITE UPGRADE

NVISION executed a comprehensive website upgrade
strategy, encompassing accessibility improvements, responsive design, and an engaging user experience to drive conversions.

ROBUST HOSTING AND PRIVACY MEASURES

A secure hosting solution was implemented
alongside stringent privacy protection measures to ensure optimal website performance and safeguard user data.

STRATEGIC WEB COMMUNICATION

A conversion-focused web strategy was developed, refining
messaging and facilitating effective communication to both B2B and B2C audiences.

USER EMPOWERING DESIGN

The website’s design was aligned with Joerns Healthcare’s brand
vision, providing a professional, engaging, and visually appealing platform while enabling easy
content management for the client’s team.

Before

After

Results

Here are the results from the collaboration between Joerns Healthcare and NVISION:

Reduced Technical Burden

By consolidating separate Canadian, US, and other blog websites into a single platform with regionally tailored content, the technical complexity of website management was significantly reduced.

Streamlined Conversions

Implementing specific contact form integrations with their HubSpot
Customer Relationship Management system streamlined lead management, enhancing customer engagement and follow-up efficiency.

Intuitive Product Archive:

The website now features an intuitive product archive that caters to
regional-specific products and employs a robust tagging system for improved organization and user accessibility. This enhances the overall user experience and product discoverability.

These results underscore how NVISION’s expertise addressed challenges and positively impacted accessibility, brand positioning, and sales processes.

The Takeaways

The Joerns Healthcare case study demonstrates the power of combining strategic creativity with technical expertise to create a seamless and engaging online presence. This transformation fostered inclusivity and empowered the company’s mission to enhance patient care and support healthcare professionals. As a result, Joerns Healthcare is better positioned to serve its audience and achieve its goals.

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