Support Plans
NEED HELP KEEPING YOUR
WEBSITE UPDATED?
We make website updates easy by handling the changes for you, so you don’t have to worry about breaking anything or managing the technical details.
Is your website
costing more than it should?
No time to manage it
You're running a business, not a web agency. Logging into WordPress to push updates, fix broken plugins, or chase down errors isn't the best use of your time.
Unexpected repair bills
A hacked site, a failed update, or a plugin conflict can cost $500–$2,000+ to fix after the fact. Emergency rates start at $200/hr and there's no guarantee on timing.
Your site is slowly falling behind
Outdated plugins are a security risk. Slow load times hurt your Google ranking. Broken links erode trust. Small issues compound into big problems.
OUR
Partnership Plans
ESSENTIAL
ESSENTIAL
$250/month $3000/year
1 month free if paid annually
Keep your site healthy and secure
- Managed hosting on WP Engine
- Monthly preventative maintenance
- Core, theme & plugin updates
- Automated daily backups
- SSL certificate included
- Premium plugin licenses (Gravity Forms, ACF, WPMU)
- 24/7 uptime monitoring
Turnaround
Standard queue
PROTECT
PROTECT
$450/month $5400/year
1 month free if paid annually
Stay fast, updated, and lead-ready
- Everything in Essentials
- Advanced security hardening & monitoring
- Spam and bot protection
- Email deliverability setup (SMTP)
- Fast fixes for small bugs & errors
- Content & broken link corrections
- Content & broken link corrections
Turnaround
Priority queue (3–5 business days)
GROW
GROW
$1000/month $12000/year
1 month free if paid annually
Custom development & growth
- Everything in Protect
- Ongoing site speed & performance optimization
- Priority ticket queue with faster turnaround
Turnaround
Priority queue (1–2 business days)
CUSTOM
CUSTOM
1 month free if paid annually
ADVANCED NEEDS, CUSTOM SCOPE
- CRM integration (HubSpot, Zoho, Salesforce)
- Marketing & analytics setup
- Advanced Zapier / API workflows
- Multi-ticket or multi-team projects
- Dedicated strategy sessions
Turnaround
Dedicated team assigned
WITH A PLAN vs.
WITHOUOUT A PLAN
The math is simple. One emergency fix can cost more than a year of proactive maintenance.
With a Plan
- Predictable monthly cost
- Faster turnaround, dedicated queue
- Proactive maintenance & monitoring
- Automated daily backups included
- Active security hardening & monitoring
- Strategic improvements every month
Without a Plan
- $200/hr minimum — no cap
- Lower queue priority
- Reactive support only
- No backups unless you set them up
- Security vulnerabilities go unnoticed
- You're on your own for updates
Compare Plans
Find the perfect plan to match your project’s needs.Frequently Asked Questions
Everything you need to know about working with NVISION on your website project.
- What’s out of scope?
Full redesigns or major restructures fall outside Essential/Protect plans. We’ll quote them separately or fold into Grow.
- Not on a plan?
$200/hr (2-hour minimum). Fulfilled after plan clients, typically 5–10+ business days.
- What if a request is outside the plan?
We’ll flag it first. No surprise work or charges.
- Can plans scale?
Yes — plans grow with your site and needs. Upgrade anytime.
- How are requests submitted?
Use the Client Support Hub for all plans. Pro also includes Slack access for quick collaboration.
Want help updating and maintaining your website?
Request support plan details or a quick review of your website. We’ll look at your current setup, understand the types of updates you need, and help you decide which Support Plan makes the most sense for you, no pressure, no obligation.
Fast Response We’ll get back to you within 24 hours (usually sooner).
Get Your Strategy Session
This form is intended for businesses interested in discussing a project or strategy session. Vendors, sales solicitations, and general inquiries should use our Contact page.
We respect your privacy. Your information will never be shared.