Aug 2026
|Published By George Arabian
Two years ago, putting AI generated content at the centre of a marketing pitch made an agency look forward thinking. Today it reads as a warning label. That inversion happened faster than almost any shift I have watched in twenty-five years, and a lot of businesses are still running the old playbook while their buyers quietly discount everything they publish.
I use AI every day. My team uses it constantly. The distinction that matters is where you point it, and most of the market has pointed it directly at the customer.
Look at what happened in twelve months. Fractl tracked the same question across two years and found that consumers saying heavy brand AI use would reduce their trust went from 20% to 40%. Gartner found half of US consumers now prefer to buy from brands that do not use generative AI in customer-facing content and messaging. Not neutral about it. Prefer to avoid it.
Klaviyo’s consumer research puts a finer point on it. Only 7% of consumers say visible AI generated content makes them trust a brand more, while 31% say it makes them trust the brand less. That is a four to one loss ratio on a tactic sold as efficiency.
Meanwhile, mentions of “AI slop” in media monitoring have increased ninefold, and 41% of marketing leaders admit it has become a problem inside their own teams. The people producing it can see it too.
Here is the mechanic underneath the numbers. Publishing used to cost something. A well-researched piece meant a subject matter expert, hours of work, and editorial judgment. When a buyer landed on a deep library of content, the volume itself signalled investment. This company spent real money to know this.
That signal broke. Every competitor can now produce forty posts a month for the price of a subscription. So volume no longer proves investment. In a market where anyone can generate anything, publishing undifferentiated content at scale signals the opposite of expertise. It signals an absence of judgment.
Ask yourself the sharpest version of the question. What in your content library could a competitor reproduce by running the same prompt? Whatever falls in that bucket is doing nothing for your brand and possibly working against it.
I am not telling you to stop using AI. Frankly, that advice would be useless, and I would be lying about my own operation.
Point it at the back office. Research synthesis, first-pass structuring, transcript processing, repurposing one asset across formats, batch production tasks, technical cleanup. AI is exceptional at removing the tedious middle of a workflow. Consequently my team ships more, and the thinking still comes from a human who has sat across the table from a client.
Keep it away from the front of house. Your point of view, your customer stories, your original numbers, your photography, your voice. Those are the parts a buyer uses to decide whether you are real.
Buyers are far more perceptive than marketers give them credit for. They notice when every product image shares the same impossible lighting. They notice when three competing companies publish structurally identical blog posts in the same week. They notice when a founder’s LinkedIn suddenly sounds like a press release.
Once a brand gets tagged as a slop producer inside a buyer community, recovery takes far longer than the original offense. One thread on Reddit can outlive a year of content. That is a revenue problem, not a brand aesthetics problem, and it lands hardest on smaller companies whose entire advantage was being human.
There is one more finding worth internalizing. Hiding AI use turns out to be more commercially damaging than transparent use. Buyers forgive a tool. They do not forgive being deceived about who they were talking to.
So say what you do. We use AI to produce faster, a human writes the point of view, and a human signs their name to it. That sentence costs you nothing and buys you the benefit of the doubt when someone runs your page through a detector.
Fewer pieces, higher scarcity value. Here is the filter I use.
Original data. Your own numbers, your own tests, your own results. No model can generate what only you observed.
Named expertise. Real author bios, real credentials, real publication history. Similarly, these double as citation signals for AI search, so the trust play and the visibility play are the same play.
Customer specifics. Named clients, real constraints, actual outcomes. Case detail cannot be prompted into existence.
Positions worth arguing with. Content that could not have been written by a competitor because it says something they disagree with.
Four pieces a month built this way beat forty that could belong to anyone. Additionally, they are the only pieces your sales team will voluntarily send to a prospect.
The market flooded with content and made judgment the scarce good. Trust followed scarcity, as it always does.
Use AI to remove work. Do not use it to remove yourself. Your buyer is choosing between you and three companies who look identical on paper, and the thing tipping that decision is evidence that a person with real experience is behind the business. Protect that, because it is the last durable advantage you have.
Looking for a digital marketing agency that publishes fewer things and stands behind all of them? Book a strategy call with NVISION and we will map what your content should be producing in real time.
For more straight talk on marketing, business growth, and what actually drives revenue, follow me on LinkedIn. I share what I’m seeing in the trenches every week.